Portal Administration

This section describes administrative tasks involved in maintaining the Portal.

Update your profile

You can update your user name, email, and password on the Profile page. To do so, follow these steps:

  1. Click the User Icon at the top-right of the screen, and click Profile.

  2. Update your profile information as desired:

    • Type your name in the Name box.

    • Type your email address in the Email box.

    • To change your password, click Change Password. Type your old and new passwords in the appropriate fields, confirm your new password, and click Submit.

      You receive an email confirming that you have reset your password.

  3. Click Submit to save your changes.

Delete your profile

Deleting your user profile removes your account and any associated personal information (name, email address, and so on) from the system. You will no longer be able to sign in to the Appliance Service.

Follow these steps to delete your user profile:

  1. Click the User Icon at the top-right of the screen, and click Profile.

  2. Click Delete and confirm deletion.

    You are automatically signed out of any ongoing sessions.

Manage users

Only users with admin privileges can add, manage, and delete users.

Resend account activation email

Links to activate an OpenNMS account expire after seven days. If a user does not activate their account within that timeframe, you can resend their activation email:

  1. Click the User Icon at the top-right of the screen, and click Users.

  2. Find the user whose activation email you want to send again, and click the Resend Activation Email symbol beside their name.

    The email is sent immediately.

Change user role

By default, new users are assigned the User role.

To change a user’s role, follow the steps below:

  1. Click the User Icon at the top-right of the screen, and click Users.

  2. Find the user whose role you want to change, and select a new role from the Role list.

    The user’s role is updated immediately.

Edit a user

You can edit a user’s profile to update their information (for example, if their email address changes). To do so, follow these steps:

  1. Click the User Icon at the top-right of the screen, and click Users.

  2. Find the user whose account you want to update, and click Edit beside their name.

  3. Update their information (name, email address, and so on) as appropriate.

  4. Click Save.

Unlock a locked user

After 10 failed attempts to sign in, users are automatically locked out of their account and sent a lockout notification email. You can unlock a user’s account by following the steps below:

  1. Click the User Icon at the top-right of the screen, and click Users.

  2. Find the user whose account has been locked, and click the Unlock User symbol beside their name.

Delete a user

Deleting a user’s profile removes their account and any associated personal information (name, email address, and so on) from the system. They will no longer be able to sign in to the Appliance Service.

Follow the steps below to delete a user’s profile:

  1. Click the User Icon at the top-right of the screen, and click Users.

  2. Find the user whose profile you want to delete, click the Delete symbol beside their name, and confirm deletion.

    The user is automatically logged out of any ongoing sessions.

Manage subscription

Your subscription associates Minion Appliances with your organization. You can view your subscription (including total inventory and appliances in use), activate and remove appliances, and audit your subscription.

Follow these steps to view your subscription and activate or remove appliances:

  1. Click Subscription in the left navigation menu.

  2. In the Available Appliances list, choose the appliance that you want to add and click Activate Appliance. Repeat for all appliances that you want to activate.

    • To remove an appliance, click the X symbol beside its name.

  3. Click Appliances in the left navigation menu to view and manage activated appliances.

    • Activated appliances display a green link symbol.

    • Unactivated appliances display a crossed-out red link symbol.

To audit your subscription, click Audits in the left navigation menu. A history of changes to the subscription is displayed.

Manage connectivity profiles

A connectivity profile specifies how the Minion communicates with OpenNMS. It includes the URL of the message broker (Kafka or Active MQ) and the username and password with which to connect to the broker.

You must create the Minion username and password in OpenNMS (see user creation and configuration in the main OpenNMS user docs for more information).

To edit, manage, or delete a connectivity profile, click the Pencil symbol next to the instance that you want to update. Select the profile to be associated with the instance from the Profile list and save your changes.

Making configuration changes to a connectivity profile respawns all Minions associated with that profile. This process triggers a brief service interruption.

For information on managing feature profiles, see Feature profiles.

Change UI menu style

You can change the appearance of the left navigation menu. Light and dark modes are supported. Follow the steps below to update the appearance:

  1. Click the User Icon at the top-right of the screen, and click Profile.

  2. Click Toggle Menu Style to switch between menu styles.

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